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Individual Orders

Shop online on our website or contact our distributor, Hopkins Fulfillment Services (HFS). 

HFS Customer Service:

Email:

hfscustserv@jh.edu

Phone: (8:30am–5pm EST)   

United States & Canada
800-537-5487

Local (Maryland) & International 
410-516-6965 
By fax: 410-516-6998

Mail:

HFS  
P.O. Box 50370  
Baltimore, MD, 21211-4370 USA

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Shipping 

  • For US orders shipping via Media Mail, the cost is $6 for the first book and $3 for each additional book. Faster, trackable options are available. 
  • HFS shipments are FOB (Freight On Board) Fredericksburg, PA and the preferred domestic carriers are USPS, FedEx and UPS. 
  • Overseas shipments generally go surface or FedEx International, as designated by the customer. 
  • Other shipping arrangements are available upon request. 
  • Any claims for shipping discrepancies, shortages, or damages must be made within thirty (30) days of invoice date. 

Forms of Payment 

All checks must be in US funds drawn on a US bank. HFS accepts the following forms of payment below:

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