Shipping 

• For US orders shipping via Media Mail (now trackable), the cost is $5 for the first book and $2 for each additional book. Faster, trackable shipping options are also available. 
• HFS shipments are FOB (Freight On Board) Fredericksburg, PA and the preferred domestic carriers are USPS, FedEx and UPS. 
• Overseas shipments generally go surface or FedEx International, as designated by the customer. 
• Other shipping arrangements are available upon request. 
• Any claims for shipping discrepancies, shortages, or damages must be made within thirty (30) days of invoice date. 

Print-On-Demand (POD) Shipping

Starting June 1, 2021, we are pleased to offer independent retail customers FREE SHIPPING via media mail on orders of three (3) or more copies of any single print-on-demand (POD) title. 

Promotion Details

• Orders of 3 or more copies of the same title will receive FREE SHIPPING via media mail.
• Qualifying orders will receive a 50% discount.
• Orders in this promotion are nonreturnable.

How to Place Your Order

1. Download the order form to view the full list of titles.
2. Order 3 or more copies of any single POD title on the list.
3. Submit the completed order form to Hopkins Fulfillment Services via email (hfscustserv@jh.edu) or by phone (1-800-537-5487) and mention promo code JPOD3 to apply the offer.

Returns Policy 

Current editions of clean, resalable books may be returned within 18 months of the invoice date. No prior permission is required; however all of the following must be adhered to: 

• All stickers and sticker residue must be removed. 
• A debit memo must be enclosed stating the reason for the return and original invoice number(s). If the original invoice number(s) are not supplied, credit will be issued at the highest maximum discount. 
• All shipping charges must be prepaid. 
• Books not distributed by HFS and returned to our warehouse in error will be destroyed. 
• Books that fall outside of the 18 months return window will not be credited and will not be returned. 

Return Address 

HFS Returns Department
c/o Maple Logistics Lebanon Distribution Center
704 Legionnaire Drive
Fredericksburg, PA 17026

Request a Catalog

Our most recent seasonal announcement catalogs are available for download. 
To request a catalog be mailed to you, please contact Kemi Ogunji at ogunji@mailbox.sc.edu.