Retail Orders 

Contact Hopkins Fulfillment Services Customer Service: 


(8:30am - 5:00pm EST)

United States & Canadian

Local (Maryland) & International




P.O. Box 50370
Baltimore, MD, 21211-4370


We also accept EDI orders via Pubnet SAN: 2027348 



  • For US orders shipping via Media Mail (now trackable), the cost is $5 for the first book and $2 for each additional book. Faster, trackable shipping options are also available. 
  • HFS shipments are FOB (Freight On Board) Fredericksburg, PA and the preferred domestic carriers are USPS, FedEx and UPS. 
  • Overseas shipments generally go surface or FedEx International, as designated by the customer. 
  • Other shipping arrangements are available upon request. 
  • Any claims for shipping discrepancies, shortages, or damages must be made within thirty (30) days of invoice date. 

Print-On-Demand (POD) Shipping

Starting June 1, 2021, we are pleased to offer independent retail customers FREE SHIPPING via media mail on orders of three (3) or more copies of any single print-on-demand (POD) title. 

Promotion Details

  • Orders of 3 or more copies of the same title will receive FREE SHIPPING via media mail.
  • Qualifying orders will receive a 50% discount.
  • Orders in this promotion are nonreturnable.

How to Place Your Order

  1. Download the order form to view the full list of titles.
  2. Order 3 or more copies of any single POD title on the list.
  3. Submit the completed order form to Hopkins Fulfillment Services via email ( or by phone (1-800-537-5487) and mention promo code JPOD3 to apply the offer.

Forms of Payments 

All checks must be in US funds drawn on a US bank. HFS accepts the following forms of payment below:


Electronic fund and wire transfers should be directed to: 
M & T Bank 
1 M & T Plaza 
Buffalo, NY 14203

Routing: 052000113 
ACH ABA Routing: 022000046 
Account: 9835189383 
Tax ID: 520595110 
Type of Account Depository

If needed for International wires: 

Returns Policy 

Current editions of clean, resalable books may be returned within 18 months of the invoice date. No prior permission is required; however all of the following must be adhered to: 

  • All stickers and sticker residue must be removed. 
  • A debit memo must be enclosed stating the reason for the return and original invoice number(s). If the original invoice number(s) are not supplied, credit will be issued at the highest maximum discount. 
  • All shipping charges must be prepaid. 
  • Books not distributed by HFS and returned to our warehouse in error will be destroyed. 
  • Books that fall outside of the 18 months return window will not be credited and will not be returned. 

Return Address 

HFS Returns Department
c/o Maple Logistics Lebanon Distribution Center
704 Legionnaire Drive
Fredericksburg, PA 17026

Retail Account Representatives 

National and regional wholesalers and South Carolina

Cathy Esposito

Marketing and Sales Director
University of South Carolina Press
1600 Hampton Street, 5th Fl.
Columbia, SC 29208
Phone: 803-777-2021 
Fax: 803-777-0160

Northeast & South (excluding South Carolina) 

Catherine Hobbs

17 Stonefield Rd
Palmyra, VA 22963

Fax 434-589-3411


Conor Broughan

Columbia University Press
61 West 62 Street
New York, NY 10023

Fax 917-826-7676


Kevin Kurtz

1658 N. Milwaukee Ave
#552 Chicago, IL 60647

Fax 773-489-2941


William Gawronski

1536 W. 25th St
PMB 284
San Pedro, CA 90732

Fax 310-832-4717

Request a Catalog

Our most recent seasonal announcement catalogs are available for download. 
To request a catalog be mailed to you, please contact Kemi Ogunji at

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