Bookseller Orders
Email
hfscustserv@jh.edu
Phone
8:30am – 5pm EST
United States & Canada
800-537-5487
Local (Maryland) & International
410-516-6965
Fax
410-516-6998
Mail
Hopkins Fulfillment Services
P.O. Box 50370
Baltimore, MD 21211-4370
EDI
We also accept EDI orders via Pubnet SAN: 2027348
Retail Sales Representatives
National and regional wholesalers (excluding the South), South Carolina, and Canada
Michael J. McGandy
Director and Interim Marketing & Sales Director
University of South Carolina Press
1600 Hampton Street, 5th Fl.
Columbia, SC 29208
803-777-2243
mcgandy@mailbox.sc.edu
Mississippi, Alabama, Tennessee (Nashville and West), Florida
Chip Mercer
Tennessee (East of Nashville), Georgia, North Carolina, Virginia, West Virginia
Stewart Koontz
256-483-7969
cskoontz@hotmail.com
Louisiana, Arkansas, Texas (South of Dallas)
Sal McLemore
281-772-8807
mchoffice@suddenlink.net
Texas (Dallas and North), Oklahoma
Larry Hollern
806-236-7808
lhollern@aol.com
Shipping
- For US orders shipping via Media Mail (now trackable), the cost is $6 for the first book and $3 for each additional book. Faster, trackable shipping options are also available.
- HFS shipments are FOB (Freight On Board) Fredericksburg, PA and the preferred domestic carriers are USPS, FedEx and UPS.
- Overseas shipments generally go surface or FedEx International, as designated by the customer.
- Other shipping arrangements are available upon request.
- Any claims for shipping discrepancies, shortages, or damages must be made within thirty (30) days of invoice date.
Returns
Current editions of clean, resalable books may be returned within 18 months of the invoice date. No prior permission is required; however all of the following must be adhered to:
- All stickers and sticker residue must be removed.
- A debit memo must be enclosed stating the reason for the return and original invoice number(s). If the original invoice number(s) are not supplied, credit will be issued at the highest maximum discount.
- All shipping charges must be prepaid.
- Books not distributed by HFS and returned to our warehouse in error will be destroyed.
- Books that fall outside of the 18 months return window will not be credited and will not be returned.
Return Address
HFS Returns Department
c/o Maple Logistics Lebanon Distribution Center
704 Legionnaire Drive
Fredericksburg, PA 17026
International Sales Representatives
Retailers ordering from outside of the United States are encouraged to order University of South Carolina Press books through our international sales representatives:
United Kingdom, Continental Europe, Middle East, Africa, Asia, the Pacific, Latin America, and the Caribbean
EUROSPAN – Mare Nostrum Group
39 East Parade
Harrogate
North Yorkshire HG1 5LQ
United Kingdom
Trade Orders and Enquiries
Email: trade@wiley.com
Tel: +44 (0)1243 843291